Privacy Policy

Last updated: June 2024

MedGloss ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and store your information when you use our platform. By using MedGloss, you agree to this Privacy Policy.

Applicability

This Policy applies to all users of the MedGloss Platform, including content creators and learners. MedGloss is a free platform for users; there are no subscriptions or paid features.

Access

You may browse MedGloss without creating an account. Some features require registration, which involves providing basic information such as your name, email, and phone number. We may keep records of communications for support and quality purposes.

Use of the Platform/Services by Children

MedGloss is intended for users who meet the minimum age requirements as per our Terms and Conditions. If you are under the required age, please use the Platform only under parental supervision. We do not knowingly collect personal information from children without parental consent.

Controllers

MedGloss is the controller of your personal information collected and processed on the Platform.

Personal Information

Personal Information includes details that identify you, such as your name, email address, phone number, and any other information you provide. Sensitive personal information (such as financial or health data) is not required or collected by MedGloss.

Information We Collect

Account information: Name, email, phone number (for registration and support).
Content: Any information you submit as part of user-generated content (e.g., blogs, comments). You retain copyright over your content, but by posting, you grant MedGloss a license to display and distribute it on the Platform.
Device and log information: Browser type, IP address, device identifiers, and usage data.
Cookies and tokens: We use cookies and authentication tokens for session management and analytics. No third-party tracking cookies are used for advertising purposes.
Communications: Records of your correspondence with us.

Basis for Collection and Processing

We collect and process your information based on your consent, to provide our services, comply with legal obligations, and for legitimate interests such as improving our Platform.

How We Use and Share Information

To provide and improve our services.
To communicate with you about your account or content.
To ensure the security and integrity of the Platform.
We do not sell your personal information. Information may be shared with service providers (e.g., hosting, analytics) as needed, under strict confidentiality.
Content you submit may be visible to other users as part of the Platform's public features.

Cross-Border Data Transfer

Your information may be stored and processed in India or other countries where our service providers operate. We ensure adequate protection for your data as required by law.

Duration for Which Your Information is Stored

We retain your information as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time.

Your Choices

You may update or delete your account information at any time.
You may opt out of non-essential communications.
You can manage cookies through your browser settings, but some features may not work if cookies are disabled.

Your Rights

Right to access and correct your information.
Right to request deletion of your data.
Right to object to or restrict certain processing.
Additional rights may apply depending on your location (see below).

Information Security

We use reasonable security measures to protect your information. However, no system is completely secure. Please protect your account credentials and notify us of any unauthorized use.

Promotional Communications

You may opt out of promotional emails at any time. We may still send you important service-related communications.

Interest-Based Ads

MedGloss does not use your personal information for interest-based advertising. Any ads shown are not based on your personal data.

Modification to Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Please review periodically.

Grievances and Contact

If you have questions or concerns about this Policy, or wish to exercise your rights, please contact us at:

Email: help@medgloss.com
Phone: +91 98968 87732

Country-Specific Additional Privacy Terms

For Indian Residents

Rights under the Digital Personal Data Protection (DPDP) Bill, including access, correction, erasure, and nomination rights.

For EU/EEA/UK Residents

Rights under GDPR, including access, rectification, erasure, objection, restriction, data portability, and the right to lodge a complaint with a supervisory authority.

For California Residents

Rights under CCPA, including access, deletion, opt-out, and non-discrimination.

Copyright and Content Ownership

All user-generated content remains the property of its creator. By submitting content to MedGloss, you grant us a license to display, distribute, and promote your content on the Platform. You are responsible for ensuring your content does not infringe on the rights of others.

Professional Privacy Policy Provisions

This Privacy Policy includes additional provisions to comply with GDPR, CCPA, CPRA, CalOPPA, and other applicable privacy laws. It also includes disclosures for third-party services such as Google Analytics, Firebase, Google Ads (AdSense), and our Facebook Fan Page.

Analytics and Tracking

We use Google Analytics and Firebase to collect information about how users interact with our Platform. These tools use cookies and similar technologies to collect and analyze information about your use of the Platform. The information collected may include your IP address, device information, browser type, and usage data. This data is used to improve our services and user experience. For more information, please review the Google Privacy Policy.

Advertising

We display ads on our Platform using Google Ads (AdSense). These ads may use cookies and similar technologies to serve relevant advertisements to you. For more information about how Google uses data when you use our Platform, please visit Google Ads Policy.

Email Communications

We may send emails to users manually for support, notifications, or important updates. We do not use automated email marketing tools at this time. You may opt out of non-essential communications at any time.

Facebook Fan Page

We operate a Facebook Fan Page: medgloss_official. Any information you provide or interact with on our Facebook Fan Page is subject to Facebook's privacy policy as well as this Privacy Policy.

Social Media Accounts

Twitter: @medgloss
Instagram: @medgloss_official
LinkedIn: MedGloss
Facebook: medgloss_official

Legal Compliance

CCPA and CPRA (California)

If you are a California resident, you have the right to know what personal information we collect, use, disclose, and sell. You have the right to request access to your personal information, request deletion, opt out of the sale of your personal information, and not be discriminated against for exercising your rights. We do not sell your personal information. For more information, please see the "Your Rights" section above.

CalOPPA (California)

In compliance with CalOPPA, we disclose how we respond to Do Not Track signals: Our Platform does not respond to Do Not Track signals at this time. We do not authorize the collection of personally identifiable information from users for third-party use through advertising technologies.

GDPR (EU/EEA/UK)

If you are located in the European Union, European Economic Area, or United Kingdom, you have the right to access, rectify, erase, restrict, or object to the processing of your personal data, and the right to data portability. You also have the right to lodge a complaint with a supervisory authority. We process your data in accordance with the GDPR.

COPPA (Children Under 13)

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can take appropriate action.